Privacy Policy

Introduction- Our commitment to privacy

Naniboujou respects each individual’s right to personal privacy. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described below without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Part I. Information Collection

Naniboujou collects information through our Web site at several points. We collect the following information about primary visitors such as name and address information.

We collect the following general data that is not personally identifiable information pertaining to site traffic. We collect this information through click stream tracking and automatic logging files. This general information is collected automatically and is not connected to specific user data.

We may employ the use of cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Naniboujou to track usage patterns and deliver customized content to users. Our cookies usually have an expiration date. Our cookies do not collect personally identifiable information.

Part II. Information Usage

The information collected by Naniboujou will be used for internal use. Users who provide information may receive email announcements or updates concerning our products or services.

Registered users may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications by contacting us directly.

The information we collect will not be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.

We will share data with our transaction gateway only for the purposes of authorizing your purchase. We may have links to other sites from ours. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Part III. Data Storage and Security

Naniboujou protects user information using secure servers, firewalls and SSL encryption to protect consumer privacy. General order information such as contact data is saved securely in our database. For your privacy and protection only the last four digits of your credit card and your expiration date are stored in our servers. Your credit card number is only securely passed on to the transaction gateway to process your order.

Part IV. Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Part V. Problem Resolution

We are committed to resolving disputes within a timely matter. If problems arise, users may contact us at:

Naniboujou
20 Naniboujou Trail
Grand Marais, MN  55604

Phone:  (218) 387-2688

Terms and Conditions

Payment

You can pay for your item by credit card or debit card. We currently accept VISA, MasterCard, Discover Card and American Express. Payment authorization must be approved before we can deliver your order. Payment is received in US Dollars only.

Delivery

All purchases take will take 1-5 business days to send. Items will be delivered via the delivery method chosen at the time of purchase. If for some reason an item is not available, we will contact you directly to make arrangements for future delivery or provide you the option to receive a refund on the item.

Returns and Refunds

We will refund or exchange your item if requested within 30 days, provided the item is unworn, in its original condition and you show proof of purchase. To obtain a refund simply email, call or write us to the information below. Please describe your situation, include your name, phone number and order number or transaction ID.

Once we receive the returned item(s) and inspect them, we will notify you of either an approval or denial of the returned item and your refund. If approved, we will refund your card immediately. You will receive your refund onto your credit card within 7 to 10 business days.